Delivery Information

Delivery by Royal Mail, EVRI – free within the UK.

Delivery time: please, check on the description of each item!

Cancellations:
You can cancel physical items or orders that haven’t  entered the shipping process yet!

Note: You will have 30 minutes after placing the order to make a cancellation!
After submitting the cancellation, we’ll send you a confirmation message within two working days!

Returns: We want you to be happy with your purchase. If you are not, simply contact us and we will arrange a return for the item within 14 days if it is unused and with its original packaging.

Damaged parcels should be rejected when the delivery is attempted. If the parcel has been damaged, items you ordered are missing or incomplete but you did not see it until you accepted it, please contact us within 24 hours to make us aware and we will work with you to replace it or refund it. It would be helpful if you could provide images of the damage and packaging too. We only have a short time frame in which we can report damages to our couriers, so please Co-operate by notifying us within this time frame.